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WHMPRESS Hetzner Cloud Servers For WHMCS is a powerful solution designed to streamline the automation of provisioning and managing Hetzner Cloud virtual machines. With a wide variety of customizable options, your clients can easily order servers tailored to their individual needs and preferences. No longer will your customers need to leave your WHMCS platform to monitor the status of their virtual instances, rebuild them with a selected operating system, or access the remote console. The client area is equipped with features to manage automatic backups, handle network subnets, and create machine snapshots within predefined size limits. Additionally, clients can choose from Hetzner’s available ISO images to mount on their servers. On your end, you have full control over the product features, allowing you to define which options will be available in the client area, provide custom scripts to be executed during instance creation, and select the options your customers will have access to—all with ease.

WhatsApp Notifications & Automation For WHMCS By WHMPRESS

WHMPRESS WhatsApp Notifications & Automation For WHMCS

WHMPRESS WhatsApp Notifications & Automation For WHMCS Automate your client notifications and scale your support using the WhatsApp platform. This module integrates seamlessly with WHMCS, allowing you to send event-driven transactional notifications (Invoices, Support Tickets) via the Official Meta Cloud API, while offering clients an interactive, self-service WhatsApp Chatbot.

Key Features of WhatsApp Notifications & Automation Module

Interactive Self-Service Chatbot

  • Zero-Gateway Maintenance: Works directly with Meta Cloud API or local WhatsApp gateway
  • Active Services & Domains List: Clients can query and view details of their active services and domains directly within WhatsApp
  • Unpaid Invoices & Payment Links: Automated billing lists with direct payment links sent straight to the client
  • Ticketing Hub (View/Open/Reply): Clients can list open support tickets, view reply history, close tickets, and submit replies directly by sending a WhatsApp message
  • Account Summary: Instantly display account names, registered emails, phone numbers, and outstanding balances

Event-Driven WhatsApp Alerts

  • Invoice Alerts: Automatically send notification templates with a full billing breakdown and a payment link when an invoice is created/published
  • Payment Receipts: Notify clients immediately upon receiving payment for invoices
  • Support Ticket Alerts: Send alerts to clients when a new ticket is opened or when support staff replies, allowing them to reply directly on WhatsApp
  • Official Meta Templates: Fully supports Meta utility templates with dynamic custom variables, avoiding 24-hour window restrictions

Practical Use Cases

  • Reduce Ticket Backlog: Let clients solve basic queries (like retrieving a payment link or checking a ticket status) themselves via self-service chatbot options
  • Increase Payment Conversions: Send direct invoice payment alerts directly to a client’s mobile screen where they are most active
  • Accelerate Support Resolutions: Give clients the power to read and answer support ticket replies from WhatsApp, bypassing the need to log into client portals

How It Works

  1. Outbound Alerts: When WHMCS triggers an alert (e.g., Invoice Created), the module parses your custom template and sends a structured template message to Meta
  2. Inbound Customer Reply: If a customer replies to the alert, Meta forwards the message to your secure WHMCS Webhook URL
  3. State Machine Processing: The module checks session status, identifies the matched client from the database, and processes command shortcuts or numerical options (1-5) to guide the client

Installation & Prerequisites

  • Meta Developer Account: Access to Meta Cloud API (Phone Number ID, WABA ID, and Permanent Access Token)
  • Webhook Setup: Active SSL certificate on your WHMCS portal domain

General Information:

  • WHMCS Versions: Compatible with versions 9.0.3 down to 8.7.
  • PHP Support: Supports PHP 8.3, 8.2, and 8.1.
  • Theme Support: Works with “Six,” “Twenty-One,” and “Lagom WHMCS Client Theme.”
  • Requirements: ionCube Loader v13 or later.

Module Price

Monthly Price:5$.

Annually Price:45$.

OPEN-SOURCE VERSION: 299$ One Time Price.

Improved Client Experience:

Changelog – WHMCS WhatsApp Chatbot Module
Version 1.0.0 – Initial Release
Launch
  • Interactive self-service chatbot for WHMCS WhatsApp integration
  • Event-driven WhatsApp alerts for invoices, payments, and support tickets
  • Meta Cloud API support with official template integration
  • Webhook handling for inbound customer replies
  • State machine processing for session management

Automated Invoice Alerts with Direct Payment Links

Scenario: An invoice is created for a client. Module automatically sends WhatsApp message with billing breakdown and payment link. Client clicks link directly from WhatsApp → pays instantly. Payment receipt notification sent immediately after.

Value: Higher payment conversion. Clients pay faster because invoice arrives where they’re most active — WhatsApp.

Self-Service Chatbot Reduces Support Tickets

Scenario: A client needs their unpaid invoice link or wants to check active services. Opens WhatsApp → sends message. Bot replies with options: 1) Unpaid Invoices, 2) Active Services, 3) Support Tickets. Client selects option → gets instant answer without logging into WHMCS.

Value: 70% fewer basic support tickets. Clients solve simple queries themselves via WhatsApp.

Two-Way Ticket Management via WhatsApp

Scenario: A client opens a support ticket. Module sends WhatsApp alert. Support staff replies → client receives reply on WhatsApp. Client replies directly → reply appears in WHMCS ticket. Client can also view open tickets, close tickets, or submit new tickets entirely from WhatsApp.

Value: Support without portal login. Clients manage tickets from their phone — anywhere, anytime

Account Summary on Demand

Scenario: A client wants to check their account balance or registered email. Sends a message to WhatsApp bot. Bot instantly returns account name, email, phone number, and outstanding balance.

Value: Instant self-service. No more “what’s my balance?” calls or emails.

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