Secure Ticket Credentials Module by WHMPress
- 6 Months of premium support are included.
- Free module updates for 6 Months included.
- Upgrade Easily to the Open Source Version with One Click
- Exclusive Access to Premium Deals
- Request a Free Development License
- Enable or disable module logs
- Compatible with WHMCS v9.0.3
All data provided by the client is securely encrypted upon entry, ensuring that it remains protected within the system. When the administrator needs to view the credentials, the module automatically decrypts the data for authorized access, maintaining a high level of security throughout the process.
Secure Ticket Credentials Module by WHMPress
WHMPRESS Secure Ticket Credentials Module enhances the security and efficiency of WHMCS support tickets by allowing clients to submit sensitive login credentials, passwords, cPanel logins, FTP credentials, database usernames, and SSH keys in a fully encrypted, confidential, and secure space. Built for web hosts, managed service providers, and IT support teams who handle client access details, the module ensures that sensitive data is only visible to authorized administrators, streamlining communication while maintaining strict data protection standards, privacy compliance, and GDPR requirements.
The Secure Ticket Credentials Module is ideal for web hosting providers, cloud service companies, and service-based businesses that need a secure, compliant, and user-friendly way to handle client credentials, share access securely, and protect confidential information within WHMCS. It reduces administrative friction, eliminates risky email sharing, and ensures sensitive data is protected at every step.
This solution guarantees that both client and admin interactions remain confidential and safe from unauthorized access.
Secure Credential Submission:
- Clients can safely submit login credentials, passwords, and access details directly within their support tickets, reducing the need for risky email exchanges, external tools, or unsecured messaging apps.
Encrypted Input Interface:
- Credential fields are clearly marked and user-friendly, allowing quick, secure password entry, encrypted storage, and role-based access without any confusion.
Smooth User Experience:
- The process of submitting sensitive data is simple and built into the existing WHMCS ticket workflow, eliminating extra steps and ensuring peace of mind, compliance, and data security.
Admin Area Features:
Authorized Access Only
Submitted credentials are AES-encrypted and can only be decrypted by authorized WHMCS administrators, support staff with permissions, or specific admin roles, ensuring complete data confidentiality and access control.
Automatic Credential Removal
The module includes an option to automatically delete submitted credentials, auto-purge passwords, and remove sensitive data when a support ticket is closed, enhancing data protection and reducing long-term risk.
Centralized Credential Management
All submitted information is stored securely within the WHMCS ticket confidential area, encrypted database, and secure vault, where it can be reviewed and managed easily without exposing sensitive content.
Compliance Support
The module supports industry-standard security practices, including GDPR compliance, PCI DSS readiness, ISO 27001 standards, and data privacy laws, making it a trustworthy solution for handling private client data, PII, and confidential access details.
General Compatibility
- WHMCS Versions: Compatible with versions 9.0.3 down to 8.7.
- PHP Support: Supports PHP 8.4, 8.3, 8.2, and 8.1.
- Theme Support: Works with “Six,” “Twenty-One,” and “Lagom WHMCS Client Theme.”
- Requirements: ionCube Loader v13 or later.
Module Price
One-Time Price:19$.
OPEN-SOURCE VERSION:199$ One time Price.
The Secure Ticket Credentials Module is ideal for web hosting providers and service-based businesses that need a secure, compliant, and user-friendly way to handle client credentials within WHMCS. It reduces administrative friction while ensuring sensitive data is protected at every step.
Changelog
- If the Password Manager module is active, client ticket credentials saved from the client area are automatically synced into a dedicated “Clients” folder, allowing admins to easily view and manage them.
- Add feature of refresh database on module deactivation.
- Sidebar auto-collapses when the module is accessed from the WHMCS admin area.
- Admin can enable a textarea field on the view ticket page for client input.
- Admin can control which staff members have permission to view credentials on the admin side.
- Admin can customize the credentials title and description displayed on the client area’s view ticket page.
- Initial Release: Launched the Secure Ticket Credentials module to safeguard client information.
- Clients can securely input sensitive information within tickets.
- Clients have the option to clear or remove the entered information at any time.
- Once cleared, the information is permanently deleted and is no longer accessible from either end.
- All client information is securely encrypted and stored in the database.
- Upon ticket closure, all associated information is permanently deleted, ensuring no residual data remains.
Protect sensitive client data with encrypted ticket credentials:
Streamline support workflows with built-in credential sharing:
Ensure compliance and strengthen trust with secure management:
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