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The Secure Ticket Credentials module is designed to protect sensitive user information while ensuring secure and seamless interaction within the support ticket system. This module allows users to enter their credentials directly within a ticket, with the option to select the appropriate department for each submission.
All data provided by the client is securely encrypted upon entry, ensuring that it remains protected within the system. When the administrator needs to view the credentials, the module automatically decrypts the data for authorized access, maintaining a high level of security throughout the process.
All data provided by the client is securely encrypted upon entry, ensuring that it remains protected within the system. When the administrator needs to view the credentials, the module automatically decrypts the data for authorized access, maintaining a high level of security throughout the process.
- Compatible with WHMCS v8.12
Secure Ticket Credentials Module by WHMPress
The Secure Ticket Credentials module is designed to protect sensitive user information while ensuring secure and seamless interaction within the support ticket system. This module allows users to enter their credentials directly within a ticket, with the option to select the appropriate department for each submission.
All data provided by the client is securely encrypted upon entry, ensuring that it remains protected within the system. When the administrator needs to view the credentials, the module automatically decrypts the data for authorized access, maintaining a high level of security throughout the process.
All data provided by the client is securely encrypted upon entry, ensuring that it remains protected within the system. When the administrator needs to view the credentials, the module automatically decrypts the data for authorized access, maintaining a high level of security throughout the process.
This solution guarantees that both client and admin interactions remain confidential and safe from unauthorized access.
Data Encryption:
- All client data is encrypted when entered.
- Decryption is only available to authorized admins.
Credential Management:
- Users can securely enter credentials within a ticket.
- Admins are notified when credentials need to be reviewed.
Security:
- Credentials are protected through high-level encryption standards.
- Access is strictly controlled and monitored.
- Confidentiality: Ensures that interactions remain private and secure.
- Seamless User Experience:
- Users can easily select the support department on which the credentials fields should show.
- Credentials are securely stored and retrieved.
Inline Code: The Secure Ticket Field module handles encryption using $encryptionKey for data security.
Key Features of the Secure Ticket Credentials Module:
Sensitive Data Protection:
Ensures the protection of sensitive user credentials by encrypting all data submitted within the support ticket system, safeguarding it from unauthorized access.
Seamless User Interaction:
Allows clients to securely enter their credentials directly within a ticket, streamlining the process of providing necessary information for support requests.
Department-Specific Submission:
Provides clients with the option to select the appropriate department for their ticket, ensuring that the credentials are directed to the correct support team.
Data Encryption and Decryption:
Automatically encrypts client-provided data upon submission, and securely decrypts it for authorized administrators, maintaining data integrity and confidentiality.
Enhanced Security for Support Tickets:
Guarantees that sensitive information is handled securely throughout the ticketing process, mitigating potential risks of data breaches.
Efficient Support Workflow:
Streamlines the support process by allowing secure handling of credentials, minimizing manual intervention and increasing efficiency for support teams.
Authorized Access Control:
Ensures that only authorized administrators can decrypt and access the sensitive information, upholding strict security protocols.
General Compatibility
- Fully compatible with WHMCS themes like “Six,” “Twenty-One,” and “Lagom WHMCS Client Theme”.
- Works with PHP 8.3 back to PHP 7.4 and WHMCS versions 8.11 to 8.7.
- Requires ionCube Loader V12 or later.
Module Price
Monthly Price:7.50$.
Annually Price:29$.
OPEN-SOURCE VERSION:199$ One time Price.
Changelog
Version 1.1.0
New Feature
- Added secure credential entry within support tickets, with an option to select the relevant department for each submission.
Improvement
- Implemented enhanced encryption to ensure all client data is securely protected upon entry into the system.
Optimization
- Created an automatic decryption mechanism for administrators, ensuring secure, authorized access to credentials.
Security
- Implemented advanced encryption standards for storing and accessing user credentials, ensuring confidentiality and preventing unauthorized access.
Version 1.0.0 – Initial Release
Date: December 28, 2024
Date: December 28, 2024
Launch
- Official Launch of Secure Ticket Credentials
See Also
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