FAQ

Frequently Asked Question

  • Frequently Asked Questions

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  • What are the plugin requirements?

    WHMpress requires a minimum of WordPress version 3.9+, MySQL 5+ and PHP 5+ in order to function properly. And of-course you need to have WHMCS to integrate with.

    What happens with my WHMCS is in maintenance?

    Since WHMpress caches all the information it needs (like prices, plans, domains & all other configurations)  and serves that information from the cached information, It will keep working during the maintenance session of WHMCS.

     

    Is the demo content included in the package?

    There are no demo content included, we have however copy ready Shortcodes for all the examples you will see on WHMpress.com. Copy the shortcode from WHMpress and simply change the ID.

     

    How can I change current Style keeping all other options in place?

    WHMpress comes with a set of Style/ Themes that you can use if you are not happy with CSS of your theme. You can select the default skin to use from WHMperss > settings > Styles.

    styles

    How do I embed currency combo in top bar of my theme.

    If your theme offers a widget area in top bar, you may simply use the Shortcode. Or you will need to edit your corresponding theme files (usually header.php) and insert following codes in it

    <?php echo do_shortcode( $content ) ?>

    for more information about do_shortcode WordPress function

    What about security if WordPress is compromised?

    WHMpress is coded with security in mind. As a security practice it does not save WHMCS password or any other sensitive data (clients or servers) in WordPress. Only Services, prices and Domains and information needed to place orders is cached.

    How do I find the service id for my services to be used in Shortcodes?

    If you want to change the service in existing Shortcode you will need the ID of the service. WHMpress gives easy access to services IDs under Products/Services Menu.

    whmcs-service-id

    What is the difference between WHMCS-Bridge and WHMpress?

    WHMpress is not like WHMCS-Brigde. WHMCS bridge embeds the client area from WHMCS installation “As-is”.  With WHMCS-Bridge you get the page in WHMCS client area as a whole. you can’t break the pages in to part and fit them where you need in your site design.

    WHMpress gives you the  components from WHMCS  in a fancy way that you insert within your WordPress pages not only to integrate WHMCS but also to enhance the look and feel. You have control over look and feel of each component.

    WHMpress core does not offers the WHMCS client area integration in its core. An extension for that purpose is planed to be released with version 1.5.

  • Ask On Support


    Do you have questions? feel free to send us an email on sales@WHMpress.com or contact us here.

Installation and Updates

01. How to install WHMpress?

WHMpress installation is no different from any other plugin installation process, so you might be familiar with this process already. If you are not, you can follow these steps.

  1. Login to your wordpress installation
  2. Go to Plugins > Add New
  3. Click Upload link
  4. Browse to the downloaded plugin zip file (it is a file named whmpress.zip located within the zip file you downloaded from CodeCanyon, you will need to extract the package from CodeCanyon first) and choose whmpress.zip
  5. Click “Install Now” button
  6. Wait while plugin is uploaded to your server
  7. Click “Activate Plugin” button

02. How to install WHMpress plugin using FTP?

Upload the folder whmpress located within the package file you downloaded from CodeCanyon (you will need to extract the package from CodeCanyon first) using the FTP program of your choice in wp-content/plugins folder.

  1. Go to Plugins screen and find the newly uploaded WHMpress plugin in the list.
  2. Click Activate Plugin to activate it.

 03. Updating WHMpress?

To update WHMpress from older version, please follow these steps.

1. Login to CodeCanyon and re-download WHMpress and extract it.
2. Now navigate to the Plugins menu in your WordPress admin area.
3. Deactivate WHMpress and then delete it.
4. Upload new version and Activate WHMpress. (All your settings will be retained)